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Users express high satisfaction for FATCA reporting services

Oct 12, 2015

Following the end of the first year of reporting under US FATCA Fusion undertook a survey of the users of the bureau service. The questions covered all aspects of the service - our customer service representatives performance, the convenience of the service, the usefulness of the documentation and the overall satisfaction.

Responses were consistently in the positive and most positive range of the responses available. We also collected feedback on potential enhancements to the software which have been assimilated into our plans for our 2016 release of software.

As well as responses to specific questions respoders were invited to leave comments, here's two of the responses:

  • Very helpful and efficient service. We would definitely recommend Flyingboat and are looking to use the system again for subsequent reporting.
  • I wouldn't hesitate to recommend your bureau service

Alan Rowe, Fusion Systems Sales & Marketing Director commented:

"We are very proud of the feedback we have received from our clients who used the service this year. FATCA reporting was a new and challenging experience for everyone involved and I'm very pleased to be able to report that we did an excellent job for our clients and that they have chosen to recognise our work positively in the survey. The feedback is invaluable in helping us plan to improve and update our software and services for 2016 when the UK-CDOT reporting (aka UK-FATCA) comes into play."

More information on our software and services for Tax Reporting under US-FATCA, UK-IGA and CRS can be found on our website here.

October 12th 2015
Fusion Systems Limited